Pricing is based on how far you are going and how much your bringing with you. They said the best they could do was a 16' box truck. If an accident occurs during your rental period and someone tries to sue you for damage to their person or property, this coverage protects you and any authorized drivers for up to $1,000,000. You will be charged $2,090 for six days. Round-trip rentals have a fee of about $0.99 per mile. Good luck and happy moving! *View discount offer terms and conditions. Penske Truck Rental features and services Long-distance, one-way rentals Local, round-trip rentals Multiple truck sizes Moving and packing supplies Furniture pads and hand truck rentals You can make a reservation online by calling 1-844-847-9517, or 1-844-4TROOPS (1-844-487-6677) if youre active-duty military personnel, a veteran or a reservist. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. Individuals should review their rental contractincluding addendumsfor a complete description of the policy's terms, conditions, and exclusions. Please enable JavaScript and retry. Its U-Box service acts as a great alternative to its traditional moving truck rentals. However, it depends on your specific policy.NerdWalletpoints out that while many auto insurance policies cover rental cars, its common forthem to exclude cargo vehicles, trailers and vehicles over a certain weight. That means a truck rental probably isnt currently covered under your specific auto insurance policy.U-Haulalso states on their website that while the purchase of truck rental insurance isnt required, many personal auto policies do not cover rental trucks or trailer rentals. Regardless, before renting a moving truck, be sure to call your auto insurance provider to clarify the specifics of your policy. Plus, you can save up to 10% on your truck rental if youre also using self-storage from CubeSmart. In addition to having a reliable, well-maintained fleet, our customers enjoy the credit flexibility that our long-term lease provides. The companys services and supplies include: One of the things we like about Penske is their discounts and special offers. Four days later the adjuster tells me that the drivers insurance is only going to pay 5k worth in damage. Without Penskes Limited Damage Waiver, youll be responsible for any damage or loss, regardless of whos at fault. So if you are looking to rent for a one way cross country, Penske is the way. We may earn money when you click on our links. Create an account to follow your favorite communities and start taking part in conversations. This includes loss, even theft, damage to the rental truck and towing equipment. Cookie Notice Penske trucks are clean, have cruise control, power windows and mirrors. Before you pull away in a truck thats larger and heavier than your car, check your vehicle insurance policy and look over Penskes coverage options. The governor is set at 75 mph. Truck rental coverage Wiped out our mailboxes and a large rock displaced. x 6 ft. 9 in. Penske rented us a truck at the last minute when we were abandoned by another company. You may not see Penskes moving trucks as often as you see U-Hauls, but Penske outperforms its biggest competitor in some substantial ways. I had my move planned for two months and on the day to leave the trailer was missing the support bar where the straps wrap around the front tires. $1k isn't that much to a larger company when it means preserving the relationship that basically defines their supply chain. Comparing prices near you is the best way to know for sure which company is cheaper. He does have proof or receipt of drop off. 'Show more' : 'Show less' }}. We found that Penskes rates can be pretty steep for short moves, but it has the best rates in the business for large and long-distance moves. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The last thing you want is to have to pay for damage to a rental truck caused by another reckless driver. Here are the five different types of liability coverage offered by Penske: If youre planning to rent a truck from Home Depot, be aware that the company does not offer liability coverage options for purchase. Talk to the Penske team for more details. Instead, you are holding up traffic while you inch past a truck. Penske is also correct, they probably don't have cameras at their facility. Penske offers commercial vehicles from light-duty vehicles to heavy trucks and all vehicles are supplied with automatic transmission, air conditioning, anti-lock brakes, dual-faced mirrors, cargo tie rails, power steering and a rear roll-up door. Check below to find out go to the PDF Editor Page of CocoDoc. Driving, loading and unloading a truck yourself requires more work than a full-service move, but its a more affordable moving solution. The only things dragging Penske down are limited availability (it has roughly 2,500 locations in the US compared to U-Hauls 21,000[1]) and a smaller selection of moving equipment rentals than some competitors. Thank you, you have successfully subscribed to our newsletter! Penske encourages drivers to follow all road signs, including ones that signal to stop at weigh stations. In addition to its moving trucks, the company also offers rental tow dollies and car carriers. Truck rental quotes compared to final prices. Then at 4:30 pm on 12-6-22 I received an email saying I now had a 15' van. Renter and all authorized drivers must be 21 years of age to purchase. He even asked if he could get camera footage to see car when it was dropped off, but was told they don't have cameras. They have refused. Unsubscribe easily. Call ahead. 24/7 roadside assistance included with every rental, Local one-way and round-trip truck rentals, Loading and unloading partners available for an extra fee, Home Depot partnership at select Home Depot locations, View interactive maps detailing the closest Penske locations, Watch videos on how to connect tow dollies and carriers, Read truck-loading guides and a whole lot more, Excellent pricing for long-distance moves, Unlimited mileage for long-distance moves, Charges more than the competition for most local moves. Two hand trucks, $20 each Both protections plans, $232 A sales tax of $162.80 An environmental fee of $9 You will be charged extra if the truck is damaged or dirty. At 11:00am the day before I was to pick up the truck, they called me and left a message that they did not have a truck for me. The $40 cost is added to your rental quote. Moving trucks, like all other vehicles, arent what you could call the environments best friends. Penske freight management solutions provide visibility and control over your network, create the most efficient routes to move product, and help you get the most from carriers. 09:32 PM. We are asking for $3.7k for remaining damages & will recontact them if we are sued. Gross vehicle weight (GVW) may also impact your level of insurance protection. He signed it off and left them them the truck. call us at 800-531-USAA (8722) or 210-531-USAA (8722). Limited Damage Waiver (LDW) - LDW is optional coverage that can be purchased; it's not insurance, but acts as an agreement with Penske that protects you from loss or damage to the vehicle during the term of the rental; this plan relieves you of financial responsibility should any loss or damage occur to the truck or towing equipment, regardless To see how Penskes prices compare to competitor rates, we gathered over a hundred different quotes for moves of all distances and sizes. They really saved the day. If you have arranged to drop the truck off after hours or on a day this location is closed, please leave the keys and contract in the drop off box. Can I rent a car carrier or tow dolly without a Penske truck? On average, the companys ratings from customers are a whole star rating over other moving truck companies. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. First, we specifically chose Penske so we could rent a van. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Loss of value is a market function unrelated to the size of repairs. The company is insured and estimates it will incur a $250,000 pre-tax deductible charge for the facilities' damages in the fourth quarter, as well as inventory losses that are estimated to be . I agree to receive the Forbes Home newsletter via e-mail. I recently used both for identical moves so the comparison is accurate. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. This compensation comes from two main sources. Both packages come with a damage waiver, cargo protection and medical coverage. Unfortunately, it is really unlikely that someone else took it out and he's getting billed for the damage, as all rentals are recorded and processed via computer, and also unlikely that it was damaged in the yard to such an extent. The Plus plan comes with more coverage as well as supplemental liability insurance. Get a Quote When I rented the truck, I declined all the insurance Penske offered, thinking my personal full coverage auto insurance would cover any damages if needed. This insurance pays in addition to other available insurance. All rights reserved. This company has been super shady and its a total nightmare. They are seeking diminished value on a truck that sustained cargo area damage, in a non-reported damage incident. Owner must pay any cost of repair or replacement for any damage caused by Owner, Owner's family or guests. Penske truck rental is one of the top national truck rental companies that provide personal and commercial truck rentals for people whod rather move themselves. Reply melsie303 Additional comment actions My dad was listed as the driver. Their candid reviews help us provide unique, real-life perspectives about the moving process. A quick search indicated gross margins at about 30%. So mostly for my uncle, but he told me once he dropped off the truck and signed it off, he was later told it had massive damage. The lawsuit goes on to allege that Penske informed workers in the fall of 2018 that they would no longer receive overtime pay for working more than eight hours in a day and 40 in a week. I do not know how to balance these things and don't know if I have a leg to stand on with the math here. I have all the pictures but they won't return my call. to the maximum extent permitted by law, penske shall not be liable for any special, incidental, direct, punitive, indirect, consequential or other damages of any kind, under any theory of liability (whether in contract or tort, including but not limited to, negligence or otherwise) arising out of or related to your use of the sites, or a delay . . For more information about reviews on ConsumerAffairs.com please visit our Appreciate 0 Quote 10-21-2016, 01:05 AM #6: paradoxical3. In 15 minutes they raised it to $2216. It is also based on the coverage you choose -- like a limited damage waiver for $132 or a supplemental liability for $100. Given a quote of $1839. from Furman University.View all posts by Marian White, What You Need To Know About Rental Truck Insurance. Every move comes with roadside assistance. How Much Does It Cost to Rent a Penske Truck? As a result, we proudly offer protection packages to relieve you of responsibility for damage to our equipment. How do I know I can trust these reviews about Penske? Local (round-trip) rentals You will only be charged for the number of days you have your rental vehicle. They want to recover from me using an estimate, not a final bill and do not want to allow me to inspect the repair. If youre moving locally (round-trip), though, youll have to pay Penskes $1.29/mile rate for every mile you drive. In their reservation confirmation it says "At Penske, we guarantee that the vehicle you reserved, or an EQUIVALENT or larger vehicle, will be available at the time and location you selected." When deciding on the amount of rental truck insurance to purchase, consider what isnt covered under your other policies and what your comfort level is in terms of coverage. Neither auto insurance policies nor credit cards typically cover truck rentals or trailer rentals. Scheduled to pick up on 12-7-22. To purchase this insurance all drivers must be 21 years of age. He took the time to converse and show me all the features of the truck to make my journey pleasant and safe. Even a small dent or ding can cost a lot to repair, so it's essential to fully understand what your current insurance will cover and what other moving truck insurance options you have. Professionals Movers or Moving Containers? If you cancel your reservations the day of, you will be charged a $100 fee for failing to notify Penske within the 48-hour time frame. One consumer was upset about a claim for $1,396.68 for damage that the consumer did not believe took place during the rental. Fernandina Beach, FL. You may want to purchase some additional coverage based on how comfortable you are driving a rental truck, how big your move is, and where you are located. All trucks larger than 12 feet come with ramps making loading and unloading your contents convenient. Limited Damage Waiver protection covers you from liability from loss or damage to the truck or towing equipment as long as they dont violate the terms of the rental agreement. Your responsibility for the loss or damage is based upon the option selected and the reasons for the loss. To appeal a damage charge, complete the "Damage Charges Appeal Form" and return it along with a detailed, written explanation of why you are contesting your damage charge(s), supporting documentation or pictures, and the dollar amount you are appealing. This is a 40% reduction in size. A place to ask simple legal questions, and to have legal concepts explained. Some might like that, but I didn't. x 8 ft. 1 in. Supplemental Liability Insurance (SLI)***. Its location on this page may change next time you visit. 2. Getting a quoteonly takes a few minutes. Long distance moves fall into this latter category, and you will pay a flat rate without a mileage fee. He's talked to his boss and they told him they'll see what they can do. Join Date: Mar 2012. Do NOT delete this post - Instead, simply edit the post with the requested information. x 4 ft. 6 in. It provides a lower upfront capital investment and consistent monthly payments. Learn more. Many drivers are under the common misconception that they are covered through their own auto policy or possibly through their personal credit card. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Penske and Home Depot have partnered to offer customers Penske trucks. Got a second quote for that amount. Are most customers satisfied with the company, or do reviews trend negative? The South Carolina native spent the last decade living and working in Washington, DC, New York City, Boston and Palm Beach. Further, the plaintiff claims Penske failed to include . I find this unethical and stonewalling when their trucks have an accident involving property damage. Penske Truck Rental rents trucks for local and long-distance self-moves in 49 states and Washington, D.C. Penske offers five truck sizes to fit moves of all sizes. Not all truck rental companies offer moving truck insurance. All other trucks do not require a CDL. Lieutenant Colonel . This takes a $1575 loss of use bill down to about $300 in lost profit. I immediately brought the rental car back so i wouldn't rack up any more expenses. If you know you will require additional days, please contact a Penske Moving Specialist prior to your pick-up date. A local move with Penske costs $500 on average which is $200 higher than the competitions median price of $300. Now, Penske will get to experience his first Indy 500 as the man in charge -- in May -- with fans. Please update the body of your original post to include this information. Not sure if all states have the same policy. Every day earlier I have to pay this has the same impact. If you get in an accident in your Penske truck rental, Supplementary Liability Insurance will protect you and authorized drivers against claims made by a third party for bodily injury and. Retain one copy of the contract for your records. We offered moving assistance grants to get the full scoop from recent customers, and we analyzed star ratings and customer comments from sources like Google Reviews and Yelp. My concern here is being billed for XYZ services, when the truck only needs YZ. Additional questions that should be fully investigated include: Does my insurance cover bodily injury? Need a Truck? For emergency breakdowns please call 1300 Go Penske. Title: Issue with false penske truck damage. Penske Truck Rental . In fact, we consider Penske the best moving truck rental company. Penske has a strategic fuel arm with employees that . It appears you forgot to include your location in the title or body of your post. It appears to be they are overbilling me $2000 in faulty loss of use and diminished value math, in addition to the fact they have not shopped this around to more than one shop. Just letting you know it can happen. Yes! What??? Company. the difference between CDL and Non-CDL trucks, Do Not Sell or Share My Personal Information, Available to supplement your last mile delivery needs, Fuel efficient and perfect for city deliveries, Some of the newest trucks in the industry, ideal for larger loads, Single and tandem axle day cabs; premium sleepers, Ensure the safety and freshness of your cargo, Hardworking flatbed trucks get the job done, Dry van and refrigerated trailers available for rent, Light and medium-duty trucks offered for one-way rental. Penske Collision Center will provide the very best repairs for your vehicle. Penske is not accepting cash payments. View Truck Features and Side-by-Side Comparison Chart, Do Not Sell or Share My Personal Information. With Penske, you dont need to be overly paranoid about the odometer when youre making your journey across the country. The 1st truck died within the 1st 60 miles. The waiver covers accidental damage up to $3,000excluding damage caused by smoking, pets, or criminal activityas long as guests report the damage before checking out. Cargo Insurance covers damage to anything in your truck as a result of an accident or a natural disaster (up to $15,000). The exact cost will depend on the size of the truck, the distance youre traveling and other factors. I have pictures to prove, and I don't plan on returning. She also has hosted videos on DIY home tips and solutions and launched multiple home improvement review boards staffed with licensed pros. Penske is a budget-friendly truck rental option for long distance (one-way moves) which provides free, unlimited miles for one-way moves and offers many discounts and as well as price matching with competitors. ** helped me find a truck for this long weekend of May 29th through June 1st AT 140 Green Rd. Penske is committed to doing its part to protect our environment. Privacy Policy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This option does not include any damage that happens during loading and unloading. Get expert advice on your home, design tips, how much to pay for pros and hiring experts, delivered to you daily. **Coverages described below are synopses, subject to all provisions, limitations and exceptions of the policies described. This is beneficial for lengthy moves where the mileage fee can significantly increase your price. Get a Quote Call 1-844-906-3404 Visit a nearby Penske location Questions? By signing up you agree to our Terms of Use and Privacy Policy. Third, they have a governor on their trucks. They also provide packing and towing supplies if needed. Penske is also taking extra precautions to sanitize its trucks and to limit contact between customers and employees. Posted by Staff Writer on October 11, 2018. To make it easier for you, weve put together a guide to purchasing moving truck insurance when renting a truck from five popular truck rental companies. She also has hosted videos on DIY home tips and solutions and launched multiple home improvement review boards staffed with licensed pros. We also dug into all the extra services Penske offers, from moving coverage and roadside assistance to availability and rental reliability. Extra charges could be incurred due to vehicle damage, late turn in, less than a full tank of fuel or vehicle uncleanliness. 2022 Third-Party Logistics Study. We earn a commission from partner links on Forbes Home. Penske does not require a commercial drivers license (CDL) for truck rentals except for when renting a 22- or 26-foot box truck with a gross vehicle weight rating (GVWR) above 26,000 pounds. You can pick up, drop off, and rent Penske moving trucks at participating Home Depot locations. Supplemental Liability Insurance (SLI) protects the renter and listed authorized drivers against claims made by a third party. There is no refund for early return. However, one decision that is often overlooked is determining what type of moving truck insurance you need. Reply [deleted] That said, even if youre moving locally, you should at least get a quote from Penske in case the company is especially affordable in your area. *All coverage options are subject to provisions, limitations, and exceptions. TWI covers collision damage to the vehicle youre towing with your Penske rental in transit or when loading and unloading the vehicle onto a tow dolly or carrier. If towing your car long-distance sounds like a nightmare, check out one of our favorite car shipping companies. Penske charged $129.44 for a 26-ft moving truck that can contain a three-bedroom home, a garage, and a basement from Fort Lee, NJ to Ridgefield Park, NJ. iTrader: BMW of Cincinnati North sold multiple . I complained and said they would look around to see what they could do. Now that weve given you an overview of Penskes pricing and services, we wanted to focus on a few things that really make the company stand out. Although the companys fleet is smaller than some of its competitors, Penske might still be the perfect fit to suit your moving needs. Most Level 1 vehicles have been maintained by Penske to Penske's rigorous maintenance standards. PAI offers accidental death and accident medical coverage for the renter of the truck and their passenger(s). Commissions do not affect our editors' opinions or evaluations. Copyright 2022 Consumers Unified LLC. x 8 ft. 1 in. I called on 12-5-22 to confirm the truck would be available. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Home. College students save 10 percent, AAA members save 12 percent, and there are coupon codes on their website. If I return my rental truck early, will I receive a refund? Please enable JavaScript and retry. Level 1 vehicles exceed DOT standards and have passed our pre-sale inspection. 3. Yes, for long-distance movers. Drives: BMW. How is a 15' van EQUIVALENT to a 26' box truck. Safemove costs about $14 per rental, provided the trip is fairly short around 15 miles or less. Please see our. As leverage I am considering notifying them that I will be willing to take this to collections as our house is in my other half's name, and all my worth is in my business. LDW covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. Penske has five options for truck size, which lets you choose the perfect size to fit your belongings. What impact will a claim have on my insurance premium? Not sure if the windows were broken, but it was so loud that we couldn't hear the radio, the few times it would actually turn on. Just make sure you choose the one that best fits your budget and needs. Enjoy reading our tips and recommendations. The math here seems to indicate they are exceeding their losses. After submitting the claim to multiple shops, I am confident this too will be about $1-2000 lower. For moves of 50 to 104 miles, on the other hand, Penskes average price was about $539 while the industry average was $327. for just the truck. Our content is intended to be used for general information purposes only. contact form. Penske is still taking bookings for rental trucks, but pickup and drop-off locations are subject to change due to closures. Planning a DIY move with a truck rental? Prices do not include add-on services like moving coverage or additional equipment rentals. Marian has an M.A. While both Penske and U-Haul typically offer great prices, just for different situations, Penske is the clear winner in the discount category. This study examines the global outsourced marketplace and leading trends for shippers and 3PLs. In the operation of our truck rental business, we handle a number of materials that may be harmful to the environment. See how much your Penske truck will cost and maybe even snag a discount. Amount above quote. There are plenty of moving truck rental companies to choose from when planning your next relocation. ConsumerAffairs is not a government agency. Unfortunately, the same cant be said for accidents involving a truck rental. Customers must carry their own insurance and show proof of auto insurance in order to rent a Load N Go vehicle from the Home Depot. Moving trucks are examined before rented out to a customer. LocationBot 4.0 | GitHub (Coming Soon) | Statistics | Report Issues. Penske has compiled step-by-step instructions and recorded a video to help you safely operate the liftgate on your rental truck. Penske Truck Rental 2023 Review: What You Need To Know, {{ tocState.toggleTocShowMore ? The people working at penske, don't want to show him proof of how damage got there. 5 Tips for Packing a Moving Truck Like a Pro.
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