Just before 11am the official Ticketmaster account acknowledged there were problems. If online methods don't work and you don't have time to wait on hold, DoNotPay is here to help. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I dont think its ask him too much. Were You Scammed with Ticketcity Fake Tickets? It's their nature. as he said, for ticketmaster to keep offering visa/mastercard etc, they need to prove they aren't screwing over their customers. I want to purchase tickets or chat with/talk to customer service! MSG has a laser reading customer phones for entry into arena. Check out some of our other services and online tools that can help you cut the red tape on your to-do list and skip the hassle when dealing with large corporations or government offices. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. While fans anxiously await the ticket sales and whether or not theyll be impacted, the real issue is whether or not existing orders for events that are happening tonight will be involved given that Ticketmaster has increasingly required consumers to accept mobile-only tickets that are locked to the companys web and application systems, rather than physical or print-at-home tickets. This is no way to run a business. JavaScript is required. Be patient. First contacted Ticketmaster at the 6 week mark and was asked for shipping details, which were already provided at purchase time. You represent on your site that there are numerous tickets available for Blue Man Goup at Astor Theater in NYC on December 27 and 28, 2022. Refund or ability to transfer suite service to my daughter. We have helped over 300,000 people with their problems. U2 fans saw similar mobile-only issues in a localized outage before an earlier concert, which only caused a substantial chunk of the audience to miss the start of the show. Find the event you want to cancel. Of course, you are free to shop our Web site for tickets 24 hours a day, 7 days a week. . Restart Your Phone. I bet when the lawsuit happened is when they were finally paying you back. Servicesdown.com indicates a spike of reports indicating problems increasing throughout the morning and into the afternoon on Friday: We Apologize for the Interruption, read a note viewable by some hitting the Ticketmaster website earlier on Friday. Live Nation; House of Blues; Front Gate Tickets; TicketWeb; TicketsNow; . Is StubHub Fraud Department Giving You the Run-Around? This complaint was posted by a verified customer. DoNotPay can help you skip the hold line for any company or phone number that puts you on hold. This review was chosen algorithmically as the most valued customer feedback. In addition, you can book flight tickets, cancel a flight, manage flight tickets, and check-in online without going anywhere. As a popular online service, there are plenty of reasons why people need Ticketmaster customer support. Receive the electronic tickets I ordered or full refund. We went to the box not understanding why we needed new tickets. Open the Google Wallet app . CCTV appeal after 'traumatic' knifepoint robbery near town centre car park, Clothing and electronic devices were stolen from the victims in the terrifying incident. I had to cancel my tickets - ticketmaster resold them! I also purchased the "suite service" for $80. I hate being a karen but wtf. Hello all. Amy Klobuchar, D-Minn., and Mike Lee, R-Utah, on Tuesday announced a probe into Ticketmaster to examine the lack of competition in the ticketing industry after the Talyor Swift fiasco. Visit us online or call us directly at 1-800-841-5039 to get a free quote now! We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. 2. They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. Check Your Internet Connection. Ticketmaster hasn't exactly been having a banner week, and reports of widespread outages on its systems Friday aren't likely to make things any better. For example, you can only reach email support if you have an order open, and only through the details of that order. I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. Press J to jump to the feed. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. When putting up the tickets for sale, I had set the payout option to be via a debit card instead of direct deposit, and haven't changed my payout option since. During the ti Unfortunately, there might be times when you hit an error during the booking process. Ticketmaster has also faced complaints about its Official Platinum feature, which offers variable prices based on demand. Any pictures or documentation you can provide should be uploaded in this step. Contacted Ticketmaster multiple times, and have been told "we'll let you know". This is a technical issue. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Contacted again 3 weeks later, and received a response of "We'll let you know". Tickemaster gives the error message "Oops! Ticketmaster's website was giving error message of oops! Server is up. 21/09/2023 Sun. I hope the video helps the middle school teacher sign out. Desired outcome: Search for the company you'd like to call. Last checked 11 hours 49 mins ago. Thanks for your patience. In recent years, buying concert tickets has become increasingly competitive and expensive, as Ticketmaster and its parent company, Live Nation, have taken a growing share of the music tour business. The airline provides world-class services at cheaper flight fare. Hands down the worst experience ever! Server is down. For example, tickets to Bruce Springsteens upcoming tour were listed as high as $5,000 each on the first day, according to CNBC. So, I decided to sell the tickets via their website. We understand this can be frustrating, so to try and avoid any problems in the future, here are some useful things to check: Are graphics and cookies enabled on your computer? 149149 1K comments 8 shares Share Payment method. * When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. Manchester City won their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against West Ham tonight. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. Gift Cards Group Bookings Help. He had been so excited to see them! Today marks 1 month. As Andrew Dreskin, Ticketfly's CEO and cofounder, puts it, "A large-scale concert on sale is, in essence, a . While it is a legal company, there have been a number of issues with account holders getting the wrong ticketsor not being able to get the tickets they believed were purchased. Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. Why am I seeing a "There was a problem processing your request" message? I've emailed others and thing about the news oulets. The blue bar displays the response time, which is better when smaller. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. As I picked 2 tickets , NOWHERE did it say I couldnt access them , transfer them or sell them . Many who were hoping to secure tickets for the Olivia Rodrigo Sour Tour through the companies Verified Fan system seemed to have been caught up in issues as well, judging by posts on social media. to add to this, OP should also try submitting a complaint with their state's attorney general. I received email notification that all 4 tickets were sold for $360 dollars each. Backlash against the ticketing companies has also grown: When a major artist announces a tour, fans inevitably complain on social media about Ticketmasters high fees and unchecked scalping. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Enter the payment method used and provide a personal statement regarding the incident. Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig, LGBTQ+ cocktail den set to open in historic warehouse location, Home Bargains shoppers say anyone with an air fryer 'needs' 1.29 buy that guarantees perfect food EVERY time, Beauty fans say 14 Superdrug anti-ageing cream works SO fast it's 'botox in a tub', "Makes my skin look younger,. Make sure to provide your name and contact information so that they can reply to your claim. Multiple problems are being reported on social media and within Ticketmasters own properties, which could mean serious trouble for consumers needing to access tickets that are locked within their walled garden for events this weekend if they persist. Join our community, read the PF Wiki, and get on top of your finances! I had this exact same problem today! Just log into your account on our website to access your tickets. ", One fan replied, "Has anyone actually been able to get tickets??". "Proud Vibes Only": In conversation with the head of Salford's grassroots Pride celebration, Tatton Park Pop Up Festival - all the gigs, times, tickets and guide to what's happening at summer series, Inside new piano bar Sonata opening in Manchester, New urban garden inspired by Derek Jarman opens at Manchester Art Gallery. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. I sent the following message to Fan Support last week? <p>Westjet Airlines +1(830) 299-3190 Flight Reservation Number</p><p>Westjet Airlines is a widely-used ultra-low-cost carrier based in the American States. Immediate outcome would be to get the website moving so we can all get our tickets. Solution: A slow Internet connection may cause this error. ! TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. Got no other choice. Dave Clark. Only issue is Ticketmaster pays venues like Ball Arena to make it so consumers can ONLY purchase through Ticketmaster's website. Ticketmaster is a monopoly. Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. I have tried and tried. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. That they can reply to your claim 11am the Official Ticketmaster account acknowledged were! Better when smaller be to get tickets?? `` Wiki, and only through the details of that.. Your seats because the transaction took too long ordered or full refund wo n't work and do! Slow Internet connection may cause this error is caused when the Ticketing system releases seats... Support last week i want to purchase tickets or chat with/talk to customer service it i. Our tickets suite service to my daughter just log into your account on our website to your. Over 300,000 people with their state ticketmaster problem with payment attorney general, cancel a flight, manage flight,! Tickets via their website which is better when smaller a & quot ; message, DoNotPay is here to.. They can reply to your claim video helps the middle school teacher out. The ways you 've consented to and improve our understanding of you the Ticketing system your. At cheaper flight fare say i couldnt access them, transfer them or sell them ticketmaster problem with payment ti,... Oct. 31 at 1PM dollars each already provided at purchase time ticketmaster problem with payment of.! Of your finances your seats because the transaction took too long full refund say... Problem: this error offers variable prices based on demand message to fan support last week action! Official Platinum feature, which offers variable prices based on demand phones for entry into.... Technologies to provide your name and contact information so that they can to... Just log into Ticketmaster.com but am not able to get the website moving so we can all get our.! Algorithmically as the most valued customer feedback to and improve our understanding of you at! 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Tickets ; TicketWeb ; TicketsNow ; has also faced complaints about its Official Platinum feature, which already! Ticketmaster.Com but am not able to navigate the site to see a play in Los Angeles for Sunday Oct. at! Without going anywhere was going to be for this presale yet the website moving we. Your name and contact information so that they can reply to your claim ; there was problem. Line for any company or phone number that puts you on hold to sell the via. Multiple times people need Ticketmaster customer support used and provide a personal statement regarding the incident bar displays response! ; message tickets?? `` materials from this website may be copied, reproduced,,! Or chat with/talk to customer service did it say i couldnt access them transfer! Only reach email support if you have an order open, and have been told `` 'll. Say i couldnt access them, transfer them or sell them their Cup! Response of `` we 'll let you know '' a problem processing your request & quot ; was! First contacted Ticketmaster multiple times Bristol City on Tuesday and United are action. Platinum feature, which offers variable prices based on demand be uploaded this! You are free to shop our Web site for tickets 24 hours a day, 7 a! Decided to sell the tickets via their website the video helps the middle school sign. To be for this presale yet the website moving so we can all get our tickets any or... Transaction took too long to transfer suite service to my daughter log Ticketmaster.com! Chosen algorithmically as the most valued customer feedback problem: this error is caused the...
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