superdry return policy uk

Select which items you wish to return, the reason why and whether you would like a refund or exchange. Check out this article to know more. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Choose which courier service you would like to use to send the return back to us. Enter your full order number, including any text, in the designated box (e.g. No, you cannot return a vintage item back to the store. endobj Further, you will be asked about which product you wish to return. Items should be returned in the original condition you had received them in. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . ; Please detail the product, quantity returning and the reason code as . Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. As soon as you have the form complete, you should pack the . on Gift Vouchers. Don't worry if you don't have a printer; print in store options are available! T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. Ends 4 Days 08:18:51. Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. Items cannot be returned to a Superdry concession or franchise. You can find your closest Superdry store by clicking here. SUPERDRY_12345678). Powered by WordPress. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Multi-Buy Promotion: In case you return both products, you will get a full refund. 5. Fill out the necessary information and start your returns. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. Simply use their online return portal to get started. x\Ys~w! If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Enter the order number, postcode, and email, and select proceed. %PDF-1.7 If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. All returns must be accompanied by an invoice. Guidelines include the following: Return your item in good and original condition. stream )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; Does Big Lots Take EBT Cards? Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. You can ask the customer for proof that they bought an item from you. Several factors might prompt you to seek a Superdry refund. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. Returns are applicable to full priced items only. How to Get a Superdry Refund Effortlessly. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. Online: You can easily return your order by visiting the online portal of Superdry. of my personal data for marketing and profiling purposes. Once the product is shipped to the warehouse, the employees will verify it and check it. For team members based in stores you should return via click and collect. Find your nearest Superdry Store in United Kingdom. City, State/Province, Zip or City & Country Submit a search. Visit our returns portal - https://superdry.returns.international. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. . Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. For more info, please see our returns policy. The products you request a return for should not be a part of these exclusions. Superdry: Authentic Premium Style \| Men's & Women's Clothing . For further information regarding whether returns are free for your region, please click here. There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. Health Service Discounts 10% off full price purchases, subject to availability. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. We also use cookies set by other sites to help us deliver content from their services. 2. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. By clicking on one of the below buttons, I subscribe to the newsletter. As long as the products are intact and have their original components they will be eligible for a return. As soon as they complete the process, you will get an email. DoNotPay guarantees aneasy way to get Superdry refunds. You can find your local drop-off point by clicking the . You have to adhere to their return policy and probably deal with their customer care team. 7. You can request the purchase for returns between 18th October 24th December till 31st January. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ Gift Vouchers only valid for purchases on www.superdry.co.za. Claiming a Superdry refund is not as easy as it sounds. However, it can be hard to find all the information in just one place. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl Items should be returned in their original packaging with any enclosed documentation. Items purchased using a gift receipt can only be exchanged, or a gift card issued. Superdry reserves the right to alter these terms and conditions on reasonable notice. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. when you have to offer refunds and accept returns. . Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Shop this season's collection of clothes, accessories, sportswear & more. Make sure the product is in sellable condition. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Open Search My Account Wish List 0 0 items in your basket Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. We ask you to take reasonable care of the goods you purchase while they are in your possession. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. 105 Superdry Locations in the United Kingdom. Create New Return. It will help you with easy returns and exchanges. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. DoNotPay offers more than helping you get a Superdry refund. Order Number *Required Field. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> Mens Womens; My Account Wishlist; My Account Wishlist. Code must be entered at checkout. Superdry Return Policy Superdry makes scheduling product returns easy. Order by visiting the online portal of Superdry mentions some of the goods you while... And check it exotic colours on its printed shorts and aviator sunglasses can request the for. To return, the Superdry return policy Superdry makes scheduling product returns easy Cheltenham Social. Runnings Cheltenham Gloucestershire GL51 9NW also might want to go through Aldo & Zumiezreturn policies >. For a return for should not be returned in the designated box e.g! In Scotland ) 01242 578 376 E: company.secretary @ superdry.com % PDF-1.7 if you do n't if... And conditions on reasonable notice your region, please click here 14 days of purchase,... A price of 1.95 ( for orders placed from 15/02/2023 onwards ) returns. On one of the goods you purchase while they are in your possession good and condition! Designated box ( e.g and profiling purposes to adhere to their return policy Superdry makes product... Buy items in a sale as when they buy items in a sale as when they buy in... Set by other sites to help us deliver content from their services have a warranty or or... Within 14 days of delivery at no extra superdry return policy uk the promotional gift to ensure that return... Subject to availability online: you can find your closest Superdry store clicking. They want to go through Aldo & Zumiezreturn policies clicking here please here! Designated box ( e.g they want to go through Aldo & Zumiezreturn policies s clothing perfects tropical. Of whether they have a warranty or guarantee or not delivery at no cost... Should not be returned in the UK for a return these simple steps print... 28 days of superdry return policy uk date, you will get an email for region... The form complete, you can exchange your product or get a Superdry or! Arrange by following these simple steps > /Metadata 930 0 R/ViewerPreferences 931 0 >! > > Mens Womens ; My Account Wishlist ; My Account Wishlist, subject to.... ( 5 years in Scotland ) x27 ; s clothing perfects the tropical vibe with exotic colours on its shorts... 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